"Kelly's professionalism and care immediately instilled a high level of trust. She was so patient and gentle with our pup Louie, and promptly sent session recaps and videos so we could continue his training. She went beyond the basics and customized his training to suit our lifestyle (long work hours away from home) and environment (city life), such as socializing him to street noise, crowds, dogs, etc., introducing toys and games to stimulate his mind on bad weather days, and teaching him fun party tricks. Louie has grown up to be the friendliest, easy-going, and well-mannered pup we dreamed of. We highly recommend her and and are not alone--she has practically become the resident trainer in our building!"